Franck Fontanili
IMT Mines Albi, France
Abstract: In light of the organizational uncertainties hospitals face, it is evident that, even in the digital age, patient care along the care pathway lacks effective management tools. For instance, it remains challenging to obtain real-time data on the number of patients present in the hospital or in specific areas, as well as their length of stay. Estimating the short-term impact of unforeseen events—such as a delayed patient or doctor, emergencies, or sudden patient surges—on hospital operations is even more difficult. To address this, some hospitals are exploring solutions like command centers, serving as control towers equipped with screens to consolidate and centralize information critical to managing the current situation. Complementing this approach, our research focuses on predictive management based on digital twins. The goal is to develop a decision-support tool to monitor, predict, and optimize patient pathways in what could be called a "Hospital 4.0."